HELP CENTRE ANSWERS


Click on the image above to setup Team Viewer.

Simple and small customer module, runs immediately without installation and does not require administartive rights - optimized for instant suport.

01: Video window shows that the install is in progress and to wait

02: You can only watch one TVU player at a time

03: Please wait and the horizontal buffer box gets filled with a blue bar

04: Connecting

05: Starting channel please wait

06: Navigation to the web page was cancelled

07: I want to uninstall the current version and go back to an older version

08: I am getting Audio, but no Video, and am seeing pink and green colors on the screen

09: I upgraded to the latest version and it's crashing

10: I see an alert in my System Tray saying TVUPlayer is unable to connect to the Internet

11: I get the error "CoCreateInstance Failure" on both the TVU Web Player and on TVUPlayer

12: I tried to install the player and receive the error message Error opening file for writing

13: I am using a web proxy. Without this proxy, I cant connect to TVU

For all other subscription and technical enquiries please email us at; helpdesk@ethsat.com

   
ESAT: Ethiopian Satellite Television, www.ethsat.com Copyright © 2010